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hi cfirwin3

maybe the AppImage is outdated wrt. libgig version, which is probably the case: the AppImage is built on ubuntu 16.04 xenial virtual machine for broader ABI compability; however it includes the system libs that are present and unfortunately that might well be an ancient libgig that lacks SF2 support (nb. it is libgig that provides access to SF2 names in Qsampler).

otoh. what is your current distro?

seeya